About these terms
These terms describe enquiries and lawn and garden services offered by Daniel’s Lawn Mowing in Camden, Campbelltown and nearby suburbs.
Estimates and bookings
The website’s preliminary mowing estimate is calculated from the lawn sizes you select. I review the photos, property details and requested work before approving or adjusting the quote. Submitting the form is a request for a quote; the scope, price and booking need to be confirmed with me.
Please provide accurate lawn sizes, clear photos and relevant information about the condition of the property. Additional garden work and green waste removal should be discussed as part of the quote.
Access and work areas
You usually do not need to be home if I can access the work area and we have agreed the job details. Please tell me about gates, pets, access instructions and anything I should know before the visit.
Service limits
Small tree trimming is limited to suitable low branches. I am not an arborist and do not undertake high or specialist tree work. I discuss any proposed garden products and relevant precautions with you before use.
Payment
I accept payment by bank transfer or cash. Payment is due on completion of the job. For jobs over $400, a deposit of 25% of the agreed job price is required before work begins, with the remaining balance due on completion.
Cancellations and rescheduling
Please contact me on 0404 187 216 at least 12 hours before the scheduled visit if you need to cancel. For non-regular customers, cancellations with less than 12 hours’ notice will result in no further bookings being accepted for that property. Regular customers are exempt from this restriction and may book future services.
If you cancel with less than 12 hours’ notice and have paid a deposit, the following applies: for non-regular customers, I retain 10% of the deposit and refund the remaining 90%; for regular customers, I retain the full deposit as credit towards a future job. These late-cancellation deposit rules do not apply when at least 12 hours’ notice is given.
Rain and unsafe conditions
I will contact you if it is raining or rain is expected within the next few hours. I will aim to carry out the job as long as conditions allow it to be completed safely. If the weather prevents the work, I will contact you to discuss rescheduling.
Your consumer rights
Nothing in these terms excludes rights or remedies that cannot be excluded under the Australian Consumer Law. Applicable consumer guarantees include services being provided with due care and skill, being fit for an agreed purpose and being supplied within a reasonable time where no timeframe is agreed.
Questions or concerns
Please contact me about your quote, booking or a concern with the work so I can discuss it with you. Call 0404 187 216, Monday–Friday, 9am–3pm (Sydney time).